Shop Policies & Terms

Please review the following Terms and Policies (hereinafter referred to as the “Terms”). Your use of, and purchase from, https://jennaoverbaugh.myshopify.com/ and Jenna Overbaugh, LLC (hereinafter referred to as the “Site” and the “Seller,” respectively) are subject to these Terms. By purchasing a product from the Seller, you are subject to the Terms. 

THESE TERMS INCLUDE A DISPUTE RESOLUTION CLAUSE FOR ARBITRATION. ARBITRATION PROVIDES YOU WITH LESS DISCOVERY AND APPELLATE REVIEW OPTIONS THAN YOU WOULD BE ENTITLED TO IN COURT. YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL. YOU CAN LEARN MORE IN SECTION 12. PLEASE REVIEW IT CAREFULLY AND IN ITS ENTIRETY. 

YOUR CONSENT
When you purchase from the Seller, you agree that you have read, understood, and consented to the Terms. If you have any questions, please contact us at support@jennaoverbaughlpc.com.

You must be at least 18 years old and be able to consent to the Terms. If you are under the age of 18, or you do not agree with the Terms as stated herein, please STOP now and do not purchase from the Seller. By purchasing, you agree to the Terms as stated herein, regardless of whether or not you have read the Terms.
 
DISCLAIMER
This Site and anything purchased from the Site and/or the Seller are provided on an “as is” basis and without warranties of any kind, neither express or implied, to the extent permitted by law. 


The Site and the Seller disclaims implied warranties of merchantability and fitness for a particular purpose. 

The Site and the Seller disclaims that your use of the Site will be error-free.
 

Although the Seller does their best to provide helpful, accurate, and complete information, it does not warrant or guarantee, or make a representation of any kind, regarding the accuracy or reliability of information available on the Site.
 

Your use and/or purchase of products from the Site and/or Seller are at your own risk. The Site and Seller are not liable to you or any other person or entity for any loss (direct or indirect), damages of any kind (i.e., direct, consequential, punitive, special, etc.), injuries, lawsuits, or harm experienced as a result of any products purchased from the Site and/or Seller. 

MERCHANDISE INFORMATION
Merchandise on the Site may not always be exactly as it appears. Merchandise is not always guaranteed to be in stock, as we may be running low. While we have tried to accurately depict the colors/images/texture/design of the products, the actual colors/images/texture/design may appear differently in person.

PRICES
Prices are subject to change without notice. We reserve the right to modify, change, or alter our prices at any time. We are not liable to you for any price change.


TRANSACTIONS
The Site and Seller reserve the right to refuse or cancel any order, including for pricing errors, at any time.

We reserve the right to limit the number of items you can purchase.

We reserve the right to prohibit the purchase of items for resale or distribution. 

By purchasing from the Site and/or Seller, you warrant and represent you have the right to use the payment method, account, and/or credit card(s) being used to purchase the items. 


REFUND & RETURN POLICY
Domestic returns must be requested within 30 days of the order date. Outbound shipping fees from the original order are not refundable. Refunds will be issued to the payment method on file. To initiate a return, please go to www.jennaoverbaugh.myshopify.com/pages/returns-portal. Please include the original order packing slip in your return package. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria. During promotions throughout the year, product will only be eligible for exchange or store credit, not refunds. For our full cancellation and return policy, please visit www.jennaoverbaugh.myshopify.com/pages/faqs

International returns must be requested within 45 days of the order date. Products must be in their original condition. Shipping and any reverse duties for international returns are the responsibility of the customer. 


There are no refunds on final sale items. Items marked as “FINAL SALE” are not eligible for return or exchange. 


DAMAGES & SHIPPING ISSUES
If an item arrives damaged, you must notify us in writing at support@jennaoverbaughlpc.com within 5-7 days of receiving the item and provide us with your order number and/or receipt.


If you have received notification that an item has been delivered to your shipping address but you have not received the item, you must notify us in writing at support@jennaoverbaughlpc.com within 5-7 days to notify us of the issue. You must also contact the mail carrier responsible for delivering the item to resolve the issue with the carrier. We are not responsible for the carrier’s failure to deliver the item.


CANCELLATION POLICY
We are unable to make changes to an order once it is placed. However, we are happy to cancel an order if it has not yet been shipped, and fulfill the new order that you place with your changes. To do so, please contact support@jennaoverbaughlpc.com.
 

SHIPPING POLICY
We aim to ship your products within 1-3 days from the time of your purchase. Economy (ground) averages 4-8 days for delivery. We cannot guarantee when it will arrive as it is out of our hands once it leaves our warehouse. Pre-orders, pre-sales, or other items that are not noted on the listing may take longer to ship out. Any duty fees and/or taxes that may be due upon receiving a package in a different country will be the responsibility of the customer.


NO CLAIMS MADE REGARDING RESULTS:
The Site and the Seller do not guarantee, warranty or mean to imply in any way that you will achieve a certain result, cure, positive outcome, or experience as a result of use or purchase of our products.


INTELLECTUAL PROPERTY
The Site and/or the Seller own the intellectual property rights to the design, name(s), and creation of the products purchased on the Site and from the Seller. You are not authorized to resell or distribute the Seller’s items in any way. If you are interested in becoming a distributor of the Seller’s products, please contact support@jennaoverbaughlpc.com. 


ARBITRATION CLAUSE:
If you have any complaint or should any issue arise in the use of the Site or the Seller’s products, please contact us directly first by emailing us at support@jennaoverbaughlpc.com.


If we are unable to amicably resolve your dispute in that manner, you agree that you and the Seller shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.


By agreeing to this clause, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 30 miles of Oconomowoc, Wisconsin.


If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Wisconsin. The only award that can be issued to you is a refund of any payment made to Jenna Overbaugh, LLC for the applicable Product. You are not permitted to seek additional damages, including consequential, special, or punitive damages.


Consent to Governing Law:
The Terms, and any dispute arising out of it, shall be governed by the laws of the State of Wisconsin.

Consent to Jurisdiction:
You hereby irrevocably consent to the exclusive jurisdiction and venue of any Federal Court in the United States District Court for the District of Wisconsin or a state court located within the State of Wisconsin in connection with any matter arising out of the Terms and/or your purchase from the Site and/or the Seller. 

Consent to Service:
You hereby irrevocably agree that process may be served on you in any manner authorized by the Laws of the State of Wisconsin for such persons, and you waive any objection which you might otherwise have to service of process under the laws of the State of Wisconsin.


Defense & Indemnification
You shall, at all times, indemnify, defend, and hold harmless the Site, the Seller, and all of our shareholders, officers, members, affiliates, contractors, subcontractors, directors, assignees, employees, and licensees from and against all losses, damages, injuries, delays, deaths, lost profits, and expenses arising out of any proceeding (a) brought by either a third-party or by the Site and/or the Seller; (b) arising out of your breach of your obligations, representations, warranties, or covenants under the Terms; and (c) arising out of any alleged breach or negligence said to have been committed by you.


Termination of Your Use
At our sole discretion, we are permitted to terminate your use or access to the Site and/or the products if you abuse, violate, or breach any of the Terms.


Entire Agreement
The Terms constitute the entire agreement between you, the Site, and/or the Seller with respect to the Site and/or the products, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Site and the products.

Severability

The provisions of the Terms are severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision herein. If any paragraph, section, subsection, sentence, or clause of the Terms are rendered illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms as a whole or on any other paragraph, section, subsection, sentence, or clause herein.


Contact
Should you have any questions about the Site or the products, please contact us at support@jennaoverbaughlpc.com. 

Updated On: December 20th, 2024